Shipping & Returns

Shipping Policy

Thank you for visiting and shopping Okanagan Pink Salt Company. Following are the terms and conditions that constitute our Shipping Policy.

Orders are not shipped or delivered on weekends or holidays.

We ship everything via Canada Post Shipping and will provide a tracking number when your order has been processed; we request a signature for proof of delivery.

Shipping charges for your order will be calculated and displayed at checkout according to these rates; they are based on delivery location, weight of shipment and the size of the package.  We have no control over these costs.

Delivery delays can occur especially during holiday seasons.

 

Returns

We do not accept returns.

Should your item(s) become damaged during shipment – please contact us directly.  We will require a picture of the item/damage and packaging so that we can make the claim with Canada Post.  These items will then be replaced at no cost to you.

We will only replace with same products as those purchased and/or at our discretion.

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